Privacy Policy

Last updated: September 20, 2025

1. Introduction

PolicyWording ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform and use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you register or use our services:

• Name and contact information (email address, phone number)
• Account credentials (username, encrypted password)
• Profile information and preferences
• Communication preferences and settings

2.2 Usage Information

We automatically collect certain information about your use of our platform:

• Pages visited and features used
• Search queries and policy interactions
• Bookmarks and saved content
• Device information (browser type, operating system)
• IP address and general location data
• Access times and session duration

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Provide personalized content and features
• Analyze platform usage and performance
• Improve user experience and functionality

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our services
• Account Management: To create and manage your user account
• Personalization: To customize content and recommendations
• Communication: To send service updates, notifications, and support
• Analytics: To understand usage patterns and improve our platform
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Analytics and performance monitoring
• Customer support and communication
• Security and fraud prevention

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Prevent fraud or other illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to confidentiality obligations.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices
• Incident response and monitoring procedures

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and user experience

When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

8. Cookie Management

You can control cookies through your browser settings:

• Block or delete cookies from our platform
• Set preferences for cookie acceptance
• Receive notifications when cookies are set

Note that disabling cookies may affect the functionality of our services.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by:

• Posting the updated policy on our platform
• Sending email notifications to registered users
• Displaying prominent notices on our platform

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Email: privacy@policywording.com
• Address: PolicyWording India, Data Protection Officer, Mumbai, Maharashtra
• Phone: +91-22-XXXX-XXXX

14. Compliance

This Privacy Policy is designed to comply with applicable data protection laws, including:

• Information Technology Act, 2000 (India)
• Digital Personal Data Protection Act, 2023 (India)
• General Data Protection Regulation (GDPR) for EU users